FAQ
Q: What are your minimum order requirements?
A: Our minimum order requirements vary depending on the product. Please refer to the product details or contact our customer service for specific information.
Q: Can I request a sample before placing a wholesale order?
A: Yes, we offer samples for certain products. Please reach out to our customer service team to inquire about sample availability and pricing.
Q: What payment methods do you accept?
A: We accept payment through various methods, including credit/debit cards, bank transfers, and secure online payment gateways. Contact our team for more details on available payment options.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Please provide your shipping address during the ordering process, and our system will calculate the shipping costs accordingly.
Q: What is your return policy for wholesale orders?
A: We accept returns for defective or damaged items within a specified timeframe. Please refer to our Return Policy for detailed instructions and requirements.
Q: Can I customize or personalize the products?
A: We offer customization options for certain products. Contact our customer service team to discuss your customization needs and requirements.
Q: How can I contact your customer support?
A: You can reach our customer support team through our website's contact form or by emailing us at [email protected] We aim to respond to all inquiries within 24-48 hours.